FAQ

The device utilizes advanced smart-sensing acoustic resonance technology. Powered by an internal transducer, it intelligently activates only when the cleaning tip contacts hard surfaces (like teeth and tartar) and stops instantly upon touching soft tissues (like gums) for a safe and seamless home care experience.

No, the process is designed to be painless. For first-time users, we strongly recommend starting with the Soft Mode and using a light touch. Most users describe the sensation as a mild vibration, significantly more comfortable than traditional metal scrapers.

No. It significantly reduces plaque and tartar buildup between visits, acting as an excellent complement to your regular dental hygiene routine. However, it does not replace professional deep cleanings or regular dental check-ups.

Vtiisamao provides 5 customized cleaning modes: Soft (beginners/sensitive teeth), Comfort (daily maintenance), Standard (surface stains/polishing), Strong (significant plaque buildup), Super Strong (stubborn calculus and deep stains from coffee, tea, wine).

For optimal oral health, we suggest a deep cleaning once every 2 weeks or once a month. This device is an excellent supplement to your daily brushing and flossing routine.

Sharp Head (x2): Designed for precise cleaning between narrow gaps and along the gum line. Flat Head (x1): Best for removing large areas of calculus on the flat surfaces of the teeth. Both are professional-grade 304 stainless steel.

No. This device is strictly designed for adults (18+). It should not be used by children or teenagers whose teeth and gums are still developing.

The device features a high-capacity 1500mAh lithium battery. A single full charge provides several weeks of runtime, making it convenient for both home use and extended travel.

Yes, the device is built to the IPX8 waterproof standard. To maintain optimal durability and protect the charging port, always ensure the integrated silicone waterproof plug is pressed firmly and fully sealed before rinsing or using it around water.

The High-Intensity LED light illuminates the oral cavity, allowing you to clearly see plaque and calculus in dark, hard-to-reach areas for a more thorough and accurate cleaning.

Yes, adult family members (18+) can share the main device body. However, for hygiene and safety reasons, each individual must use their own dedicated cleaning tip. Please note: This device is strictly designed for adults (18+) and is not recommended for children.

Wipe the device body with a damp cloth after use. While the body features an IPX8 waterproof rating, never submerge the device underwater while charging, and always ensure the charging port area is completely dry before connecting the cable.